1. Overview

At Saissy.ai, we strive to deliver exceptional value through our AI-powered no-code CRM platform. Your satisfaction is our top priority. If you're not fully satisfied with your subscription, this Refund Policy explains the conditions under which a refund may be granted.

2. Eligibility for Refunds

• Refunds are only available for subscriptions purchased through saissy.ai directly.
• You must request a refund within 7 days of your initial subscription to be eligible.
• Refunds do not apply to upgrades, renewals, or promotional/discounted pricing plans.
• Users who have downloaded/exported data or made extensive use of premium features may not qualify.

3. Non-Refundable Situations

• Requests made after 7 days of the initial subscription
• Violations of our Terms of Service
• Team or enterprise plans unless stated in a custom agreement
• Any misuse or abuse of our platform or support services

4. How to Request a Refund

If you meet the criteria above, you can request a refund by contacting our team at:

[email protected]

Please include your full name, email address, and the reason for your request. Refunds are typically processed within 5–7 business days.

5. Partial Refunds

In some cases, partial refunds may be granted at the discretion of the Saissy.ai team. These are generally issued under technical issues that prevent usage or platform-related limitations.

6. Cancellations

You may cancel your subscription at any time from your dashboard. Cancellations take effect at the end of your billing cycle. No refunds are issued for unused time in your subscription period after the refund window.

7. Contact Us

Still have questions? Contact our support team at:

[email protected]